Weekend Receptionist

Bupa Global; Newbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in Newbury is seeking a Receptionist to provide vital support for residents. Responsibilities include managing enquiries and offering a warm welcome to visitors. The ideal candidate will have customer service experience and a caring attitude. This role comes with a range of benefits designed for employee health and wellbeing, including flexible working options and generous leave entitlements.

Benefits

Free access to healthcare support

28 days holiday

Sick pay scheme

Free meals on every shift

Discounts at gyms

Qualifications

• Previous experience as a receptionist is essential.
• Strong customer service skills are a must.
• Must have a caring attitude that makes a difference.

Responsibilities

• Act as the first point of contact for visitors.
• Manage new enquiries and provide support.
• Conduct show-arounds within the care home.

Skills

Customer service experience

Ability to build strong relationships

Organisational skills

Friendly demeanor

Job description

Job Overview

Requisition Title and Job Number: ARG00F9

Argyles Care Home, Pound Street, Newbury, RG14 6AE. CQC rating: Good. Salary: £12.25 - £13.25 per hour (depending on experience).

Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents can socialise in the main lounge or relax in the quiet lounge as they choose, while the spacious gardens and patio can be enjoyed in warmer weather. Most bedrooms have en-suite facilities and can be personalised to suit individual tastes. Themed monthly events are part of the varied activities calendar, which includes visits from local performers, pampering sessions and excursions.

We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

What you’ll help us do

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications

You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• Sick pay scheme to our frontline teams, as an addition to statutory sick pay
• Long service rewards (ecards, extra holidays, money)
• Free meal on every shift
• Interest-free annual travel loan for public transport season tickets
• Bupa pension plans – find out more on our career site
• Parental leave schemes for adoption, birth parents and co-parents
• Menopause Plan - support and resources for health
• Discounts at gyms and fitness facilities

Why Bupa? We’re a health insurer and provider focused on helping people live longer, healthier, happier lives. We encourage diversity and especially welcome applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer and offers reasonable adjustments during recruitment for applicants who need them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Unposting Date

Ongoing

Care Home Postcode RG14 6AE

Job

Administration