Weekend Product Genius in Inverness — Customer Experience

Arnold Clark; Inverness; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

33 days’ holiday allowance

Generous retail discounts

Private healthcare

GP access via Simplyhealth (24/7)

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Inverness is seeking a Weekend Customer Service Executive to deliver an outstanding customer experience at our BMW branch. In this role you’ll be known as a Product Genius, guiding customers through the journey from enquiry to delivery with enthusiasm and product knowledge.

You’ll join a supportive team, receive extensive training, and have clear progression into car sales. The role runs Saturdays and Sundays with extra hours possible, and includes benefits such as holiday,

Qualifications

• Confident communicator with a positive attitude to customer service.
• Willingness to go the extra mile to ensure customer satisfaction.
• Must hold a full UK driving license.
• Capable of working on your own initiative as well as in a team.
• Eager to progress within the role toward car sales.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about our vehicles so you can help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

UK driving licence

Team player

Progression mindset

Job description

Arnold Clark Group in Inverness is seeking a Weekend Customer Service Executive to deliver an outstanding customer experience at our BMW branch. In this role you’ll be known as a Product Genius, guiding customers through the journey from enquiry to delivery with enthusiasm and product knowledge.

You’ll join a supportive team, receive extensive training, and have clear progression into car sales. The role runs Saturdays and Sundays with extra hours possible, and includes benefits such as holiday,