Weekend Part-Time Customer Experience Host – Front Desk

Arnold Clark Group; Greater London; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days holiday

Private healthcare

Pension scheme

Maternity/paternity packages

Training & progression

Retail discounts

Job summary

Arnold Clark is recruiting a part-time Customer Experience Host at Leeds Roseville Rd Motorstore. You’ll greet customers, handle calls and deliver friendly, efficient service while assisting with daily admin and maintaining showroom standards.

Key traits include a warm telephone manner, strong interpersonal skills, and a genuine desire to help customers. Shifts are Saturdays 9am–6pm and Sundays 10am–5pm, with training and progression opportunities available.

Qualifications

• Excellent telephone manner and personable communication.
• Strong interpersonal and customer service skills.
• Genuine interest in delivering outstanding service.
• Able to work independently and as part of a team.
• Highly organised with the ability to multitask and stay on top of tasks.

Responsibilities

• Acting as the first point of contact for customers in person and on the phone.
• Managing a high volume of calls and enquiries efficiently.
• Keeping customer areas tidy and presentable and ensuring great service.
• Working proactively with all branch departments.
• Going the extra mile to delight customers.

Skills

Telephone manner

Interpersonal skills

Customer service mindset

Independence & teamwork

Organisation & multitasking

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark is recruiting a part-time Customer Experience Host at Leeds Roseville Rd Motorstore. You’ll greet customers, handle calls and deliver friendly, efficient service while assisting with daily admin and maintaining showroom standards.

Key traits include a warm telephone manner, strong interpersonal skills, and a genuine desire to help customers. Shifts are Saturdays 9am–6pm and Sundays 10am–5pm, with training and progression opportunities available.