Customer Experience Host – Part-Time Weekend Showroom

Arnold Clark; Lancashire; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Pension scheme

Generous retail discounts

Private healthcare

Simplyhealth – GP access 24/7 & dental

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark is seeking a Customer Experience Host for our Renault/Dacia branch in Blackpool. You will greet customers in person and on the phone, delivering friendly and professional service while handling daily admin tasks and upholding branch standards with enthusiasm and a smile.

The role focuses on delivering exceptional customer experiences, working weekends, and collaborating across departments to maintain showroom standards and customer satisfaction.

Qualifications

• Excellent telephone manner and interpersonal skills.
• Genuine interest in delivering outstanding service to customers.
• Ability to work independently and as part of a team.
• Strong organisational skills with the ability to multi-task.
• Willingness to learn and adapt in a busy showroom environment.

Responsibilities

• Act as first point of contact for customers in person and on the phone.
• Handle a large volume of customer calls and enquiries efficiently.
• Keep customer areas tidy and presentable and ensure customers are well looked after.
• Collaborate proactively with all branches and departments.
• Go the extra mile to ensure customer satisfaction.

Skills

Telephone manners

Interpersonal skills

Service excellence

Team work

Multi-tasking

Tools

Cisco telephony

Microsoft Office & Excel

Job description

Arnold Clark is seeking a Customer Experience Host for our Renault/Dacia branch in Blackpool. You will greet customers in person and on the phone, delivering friendly and professional service while handling daily admin tasks and upholding branch standards with enthusiasm and a smile.

The role focuses on delivering exceptional customer experiences, working weekends, and collaborating across departments to maintain showroom standards and customer satisfaction.