Weekend Leisure Centre Member Services Lead

South Norfolk and Broadlands Council; Diss; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Staff discounts

Generous holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils are seeking a friendly, motivated front-of-house assistant for our leisure centre. This role involves welcoming visitors, handling membership and activity enquiries, guiding tours, and supporting events and activities.

This varied, customer-focused position includes administration and hospitality duties; hours are Saturdays 9:00-16:00 and Sundays 9:30-15:00, with a full-time salary of £25,948 (includes RLW).

Qualifications

• Friendly, motivated and customer-focused.
• Good communication and teamwork skills essential.
• Genuine interest in leisure and fitness.
• Willingness to undergo appropriate checks for the position.

Responsibilities

• Welcome and assist visitors to the leisure centre.
• Handle membership and activity enquiries, provide information and tours.
• Support events and activities, ensuring facilities run smoothly.
• Provide administration and hospitality support as part of daily operations.

Skills

Customer service

Teamwork

Communication

Hospitality

Job description

South Norfolk and Broadland Councils are seeking a friendly, motivated front-of-house assistant for our leisure centre. This role involves welcoming visitors, handling membership and activity enquiries, guiding tours, and supporting events and activities.

This varied, customer-focused position includes administration and hospitality duties; hours are Saturdays 9:00-16:00 and Sundays 9:30-15:00, with a full-time salary of £25,948 (includes RLW).