Weekend Housing Support Officer

Bromford Housing Group; Aylesbury; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Hybrid working

Pension contributions up to 10%

Employee Assistance Programme

Fully funded CIH qualification

Annual benefits allowance £500

Generous holiday and leave

Job summary

Bromford Housing Group is recruiting two part-time Housing Workers to support customers in temporary accommodation at Griffin Place, Aylesbury. This fixed-site role runs Saturdays and Sundays, 8am–4pm, 15 hours per week, with a closing date of Sunday 29 November 2026.

You’ll be the first point of contact for customers, helping them maintain accommodation and work toward securing a settled home, through practical coaching and tenancy support.

Qualifications

• Able to build rapport and communicate clearly with customers.
• organised and reliable, able to manage own workload.
• Comfortable using IT systems and following processes.
• Willing to have honest conversations and set boundaries.

Responsibilities

• Build positive, professional relationships with customers in temporary accommodation.
• Help customers understand licence conditions, manage rent and sustain accommodation.
• Complete and maintain accurate records, including grant and charity support forms.
• Manage lettings, relets and end-of-licence processes; raise and track repairs.
• Accurate documentation of conversations and actions; liaise with internal teams.
• Use IT systems confidently to update records and manage caseload.
• Have clear, constructive conversations to support independence.

Skills

Communication

Organisation

IT literacy

Boundary setting

Tools

IT systems

Job description

Bromford Housing Group is recruiting two part-time Housing Workers to support customers in temporary accommodation at Griffin Place, Aylesbury. This fixed-site role runs Saturdays and Sundays, 8am–4pm, 15 hours per week, with a closing date of Sunday 29 November 2026.

You’ll be the first point of contact for customers, helping them maintain accommodation and work toward securing a settled home, through practical coaching and tenancy support.