Housing Support Officer Temporary Accommodation (Evenings)

Bromford; Aylesbury; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Pension up to 10%

Employee Assistance Programme

CIH qualification funded

Annual health checks

Job summary

Bromford in Aylesbury is hiring Housing Workers to support residents living in temporary accommodation at Griffin Place. This fixed-site role focuses on helping customers manage their accommodation, understand their responsibilities and move towards a settled home, with flexibility and person-centred coaching.

You will build professional relationships, assist with rent, licences, and admin tasks, and work with partner agencies to connect customers to the right support.

Qualifications

• Experience supporting customers in accommodation or housing settings.
• Ability to manage workload and meet deadlines.
• Comfortable using IT systems and following processes.
• Experience with welfare benefits or tenancy management is a plus.

Responsibilities

• Build positive relationships with residents in temporary accommodation.
• Help residents understand licence conditions, rent management and sustain their accommodation.
• Complete admin tasks including forms, lettings, repairs, and documentation.
• Move clients towards independence by coaching and facilitating connections with agencies.

Skills

Rapport building

Organisational skills

IT literacy

Clear communication

Boundary setting

Job description

Bromford in Aylesbury is hiring Housing Workers to support residents living in temporary accommodation at Griffin Place. This fixed-site role focuses on helping customers manage their accommodation, understand their responsibilities and move towards a settled home, with flexibility and person-centred coaching.

You will build professional relationships, assist with rent, licences, and admin tasks, and work with partner agencies to connect customers to the right support.