Housing Coach – Temporary Accommodation

Bromford; Aylesbury; On-site; GBP 23,000 - 32,000; Full time

Job summary

Bromford is seeking a Housing Worker to support customers living in temporary accommodation at Griffin Place, Aylesbury. This fixed site role requires flexible hours to suit clients’ needs, not a 9-to-5 position.

You’ll build local relationships, coach customers, and connect with agencies to help them move towards independent living. The role focuses on tenancy support, rent management, and coordinating with partner services.

Qualifications

• Demonstrates clear communication and rapport-building with customers.
• Organised and reliable with the ability to manage workload.
• Comfortable using IT systems and following processes.

Responsibilities

• Build positive, professional relationships with customers in temporary accommodation.
• Help customers understand licence conditions, manage rent, and sustain accommodation.
• Complete admin tasks such as grants and charity forms, lettings and repairs tracking.
• Document conversations and actions accurately and liaise with internal teams.
• Update records and manage caseload using IT systems.
• Have constructive conversations to support customers towards independence.

Skills

Communication

Organisation

IT literacy

Boundary setting

Job description

Bromford is seeking a Housing Worker to support customers living in temporary accommodation at Griffin Place, Aylesbury. This fixed site role requires flexible hours to suit clients’ needs, not a 9-to-5 position.

You’ll build local relationships, coach customers, and connect with agencies to help them move towards independent living. The role focuses on tenancy support, rent management, and coordinating with partner services.