Weekend Admin & Customer Care Specialist

Hemel Hempstead; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable healthcare service in Birmingham is seeking a Meet and Greet / Admin Assistant. The role requires strong organizational skills and a passion for customer service, helping to create an outstanding environment for patients. Responsibilities include assisting customers with information on hearing aids, utilizing IT systems, handling banking duties, and maintaining stock. The position offers a salary of up to £12.41 per hour, with a focus on staff well-being and professional growth.

Benefits

Extra day off on your birthday

Team bonus potential

Staff discount

Enhanced sick pay

Access to Headspace App

Qualifications

• Proactive and organized individual.
• Ability to communicate confidently at all levels.
• Willingness to seek improvement in skills and product knowledge.

Responsibilities

• Explore customer needs and offer assistance.
• Provide information on hearing aid care.
• Utilise IT systems for various tasks.
• Make aftercare calls and run reports.
• Order stock and conduct stock checks.

Skills

Organisational skills

IT skills

Customer service

Time management

Communication skills

Job description

A reputable healthcare service in Birmingham is seeking a Meet and Greet / Admin Assistant. The role requires strong organizational skills and a passion for customer service, helping to create an outstanding environment for patients. Responsibilities include assisting customers with information on hearing aids, utilizing IT systems, handling banking duties, and maintaining stock. The position offers a salary of up to £12.41 per hour, with a focus on staff well-being and professional growth.