Wealthify - Senior Financial Crime Operations Manager

Wealthify Limited; Penarth; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading online investing service in Penarth is looking for an experienced Senior Financial Crime Operations Manager to oversee and enhance their financial crime operations. You will manage and guide teams while implementing strategic improvements. Ideal candidates will have extensive knowledge of financial crime regulations and proven leadership skills. The position offers a competitive salary and hybrid work options.

Benefits

Competitive salary

24 days' holiday, plus bank holidays

Hybrid / remote working options

Flexible working hours

Annual bonus

Private medical insurance

Company pension plan

Free office gym

Social activities and events

Qualifications

• Previous experience in a similar Financial Crime role in the Financial Services sector.
• Expert knowledge of Money Laundering Regulations 2017 (MLRs).
• Able to work in a scaling environment where things move at pace.

Responsibilities

• Review and enhance Client Onboarding and financial crime operational processes.
• Perform strategic reviews of systems to support an improved control framework.
• Coach and guide teams in day-to-day activities.

Skills

Financial Crime knowledge

KYC expertise

Problem-solving

Effective communication

Leadership

Job description

Overview

As the business develops in its maturity life cycle, we have a fantastic opportunity for an experienced Financial Crime individual to be responsible for the strategic set up of the department (Financial Crime and KYC / Onboarding) in order to scale up existing processes and support the company's growing customer base and product offerings. As Senior Financial Crime Operations Manager, you will be responsible for shaping the future state of the department, but also manage and guide the two teams in the day-to-day activities and be hands-on when required.

Responsibilities

• Review, reshape and enhance the Client Onboarding (EDD) and financial crime operational processes and procedures, strengthening and implementing new controls where necessary in line with the company's policies, risk appetite and risk assessment whilst maintaining good customer outcomes
• Perform a strategic review of systems and provide recommendations to support an improved control framework, scalability, and operational efficiency; where necessary define requirements and sponsor system changes, working with the product owner and software engineers
• Improve the quality control framework and oversee its execution in the team to ensure effective implementation and execution against standards defined
• Oversee the Financial Crime and KYC teams' day-to-day activities, including providing necessary guidance, coaching, and training to the team leads
• Build out the department, by defining the right size of resourcing and recruiting new staff as activities grow and to strengthen capabilities
• Provide SME operational recommendations in all strategic projects, influencing Senior Leaders and Product teams to deliver automated and streamlined operations
• Design and review MI (Management Information) to ensure key risks are being monitored and an accurate and comprehensive view of the department's performance is being reported to Senior Management
• Promote and embed a strong culture of risk awareness and accountability for controls across the teams
• Reporting to the COO, this role will include working both autonomously and as part of the overall COO team, ensuring performance adherence to agreed KPIs and critical SLAs on onboarding. You will also work closely with other areas within the business, such as Compliance / MLRO, Customer Care, Complaints, Product, and Projects to ensure business objectives are met.

Qualifications

• Previous experience in a similar Financial Crime role in the Financial Services sector (Investment and / or banking)
• Expert knowledge of the Money Laundering Regulations 2017 (MLRs), the latest Joint Money Laundering Steering Group (JMLSG) guidance and KYC requirements
• Self-starter, curious and dynamic person, enjoying reshaping framework and keen to make an impact
• Able to work in a scaling environment where things move at pace
• Confident to lead and coach people through change
• Proactive and adept at problem solving, with a great attention to detail
• Effective communication skills, with ability to communicate at all levels of the business
• Ability to work independently and make sound decisions

About Us

Welcome to Wealthify: an ambitious, multi-award-winning, online saving and investing service. Based in Penarth, Wales, we want to inspire anyone to build their future wealth, by making it easy for people to do more with their money. Our team is engaging, inquisitive, and inclusive, reflecting many different backgrounds and beliefs. We're growing rapidly, which is why we're looking for talented, purpose-driven people who want to use and develop their skills to deliver an awesome experience to our customers.

Benefits

• Competitive salary between £50,000 - £65,000
• 24 days' holiday a year, plus bank holidays (you'll earn an extra day holiday for each full year you're with us, up to 28 days).
• Hybrid / remote working options.
• Flexible working hours, in line with business needs.
• Buy and sell up to 5 days of holiday per year.
• Annual bonus between 0-20% of your annual salary, which is linked to both company and individual performance.
• Private medical insurance.
• Death in service cover (x3 your annual salary).
• Income protection insurance.
• Company pension plan.
• Healthify: a team to support the health and wellbeing of all staff at Wealthify.
• Ministry of Fun: providing plenty of social activities and events throughout the year.
• Offices in the picturesque Penarth Marina.
• Free office gym.
• Free parking nearby.
• A collaboration space and games room.

We're a responsible company, and are constantly working to improve our culture, ethics, impact on the environment, and contribution to charitable causes.