Warranty Administrator

Perfect Placement UK Ltd; Rhiwderin; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Salary £31k

Bank holidays

Pension scheme

Training provided

Weekdays only

Bonus potential

Job summary

Perfect Placement UK Ltd is seeking an experienced Vehicle Warranty Administrator for a leading franchise-approved commercial vehicle dealership in Newport. The role offers a permanent contract with a competitive salary and clear career progression.

Responsibilities include preparing warranty claims, reconciling statements, and ensuring documentation complies with guidelines. The position requires UK driving licence and the ability to thrive in a busy administrative environment.

Qualifications

• Experience in an administrative role within the automotive industry.
• Knowledge of vehicle warranty processes and documentation.
• Strong organisational skills and ability to prioritise tasks.
• Excellent interpersonal skills to build relationships with colleagues and customers.
• Live within a reasonable commuting distance of Newport.
• A UK driving licence with minimal points.

Responsibilities

• Preparing warranty claims for submission to manufacturers and ensuring timely payments.
• Checking and reconciling weekly statements, querying overdue or discrepancies in claims.
• Ensuring all documentation complies with manufacturer guidelines and is accurately completed.
• Preparing invoices and warranty claims in line with departmental standards.
• Managing open time and job card write-ups effectively as the Warranty Administrator.
• Handling policy claims swiftly, ensuring correct customer reimbursements.
• Maintaining control over displaced material returned to manufacturers as the Warranty Administrator.
• Reconciling warranty credits accurately and addressing discrepancies promptly.
• Developing strong relationships with colleagues and customers to facilitate smooth operations.

Skills

Warranty processes

Organisational skills

Interpersonal skills

Administrative experience

Job description

Are you an experienced administrator with automotive industry knowledge? Our client, a leading franchise-approved commercial vehicle dealership in Newport, is seeking a Vehicle Warranty Administrator to join their team. This is a permanent position offering a competitive salary and excellent career development opportunities.

Benefits:

• Starting salary approximately £31,000 per annum, dependent on experience
• 22 days annual leave, plus bank holidays, increasing with service
• Full manufacturer-accredited training provided
• Company pension scheme
• Stable, supportive working environment
• Working hours from 8:30am to 5:30pm, Monday to Friday, with no weekends
• Bonus potential and other employee benefits

Duties:

• Preparing warranty claims for submission to manufacturers and ensuring timely payments
• Checking and reconciling weekly statements, querying overdue or discrepancies in claims
• Ensuring all documentation complies with manufacturer guidelines and is accurately completed
• Preparing invoices and warranty claims in line with departmental standards
• Managing open time and job card write-ups effectively as theWarranty Administrator
• Handling policy claims swiftly, ensuring correct customer reimbursements
• Maintaining control over displaced material returned to manufacturers as theWarranty Administrator
• Reconciling warranty credits accurately and addressing discrepancies promptly
• Developing strong relationships with colleagues and customers to facilitate smooth operations

Requirements:

• Previous experience in an administrative role within the automotive industry preferred
• Knowledge of vehicle warranty processes and documentation
• Strong organisational skills, capable of managing conflicting demands and prioritising tasks
• Excellent interpersonal skills to build effective relationships with colleagues and customers
• Ability to work accurately and efficiently under pressure as theWarranty Administrator
• Live within a reasonable commuting distance of Newport
• A UK driving licence with minimal points

If you are seeking a rewarding career as a Vehicle Warranty Administrator with a well-established company, this is an opportunity not to be missed.