Warranty Administrator

Perfect Placement UK Ltd; Newport; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Salary up to £30,000 p.a.

Bonus scheme

23 days + bank holidays

Car purchase scheme

Cycle to work

Healthcare

Career progression

Zusammenfassung

Perfect Placement UK Ltd is recruiting a Warranty Administrator for a multi-franchise dealership in Newport. You will manage warranties across three franchises, supporting five Service Advisors and ensuring claims are processed promptly.

The role offers a competitive salary and a clear path for progression within a large dealership group. Ideal candidates have automotive warranty administration experience, strong organisational skills, and the ability to build relationships with colleagues and

Qualifikationen

• Experience in automotive warranty administration or similar administrative role in motor trade.
• Knowledge of warranty procedures and manufacturer policies.
• Strong organisational and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.

Aufgaben

• Prepare and submit warranty claims to manufacturers for payment.
• Check weekly statements, query overdue claims, and resolve discrepancies.
• Ensure warranty documentation aligns with manufacturer guidelines and policy.
• Prepare invoices and warranty claims, manage open times and write-ups.
• Complete repair orders accurately and comprehensively.
• Ensure all claims are processed promptly and reimbursements correct.
• Maintain control over returned displaced material and reconcile credits.
• Support team with administrative tasks related to vehicle warranty claims.

Kenntnisse

Automotive warranty administration

Organisational skills

Interpersonal skills

Fast-paced environment

Driving licence

Jobbeschreibung

We are currently recruiting on behalf of our client for a highly skilled Warranty Administrator to join their reputable multi-franchise dealership in Newport. The successful candidate will be responsible for managing the warranty process across three franchises, supporting a team of five Service Advisors. This is a fantastic opportunity for an experienced automotive professional seeking a long-term career with a well-established dealership group operating throughout South West England and South Wales.

This is an exceptional opportunity to join a reputable dealership within a thriving automotive group.

Benefits for the successful Warranty Administrator

• Salary up to £30,000 per annum, dependent on experience
• Performance-based bonus scheme
• 22 days' annual holiday plus 8 bank holidays
• Discounted car purchase programme for you and your family
• Cycle to work scheme
• Healthcare provisions and hospitality/event perks
• Excellent career progression opportunities within a large, reputable dealership group

Monday to Friday working hours, 8:30am to 5:00pm, with a 30-minute unpaid lunch break

Duties of the Warranty Administrator

• Preparing and submitting warranty claims to manufacturers for payment
• Checking weekly statements, querying overdue claims, and resolving discrepancies
• Ensuring warranty documentation aligns with manufacturer guidelines
• Preparing accurate invoices and warranty claims, managing open times and job card write-ups
• Completing repair order documentation accurately and comprehensively
• Ensuring all policy claims are processed promptly and reimbursements are correct
• Maintaining control over returned displaced material
• Reconciling warranty credits and resolving discrepancies efficiently
• Supporting the team with administrative tasks related to vehicle warranty claims

Requirements of the Warranty Administrator

• Previous experience in automotive warranty administration or a similar administrative role within the motor trade
• Knowledge of warranty procedures and manufacturer policies
• Strong organisational skills with the ability to manage conflicting priorities
• Excellent interpersonal skills for developing relationships with colleagues and customers
• Able to work efficiently in a fast-paced environment
• Valid UK driving licence with minimal points
• Ideally based in the Treforest region or within a reasonable commuting distance of Newport