Warranty Administrator

Perfect Placement; Tewkesbury; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Salary up to £35,000 per year

Flexible working hours

28 days annual leave

Pension scheme

On-site parking

Training and development opportunities

Staff purchase discounts

Career growth opportunities

Job summary

Perfect Placement is seeking a highly skilled Warranty Administrator for a leading multi-franchise dealer in the UK. The role involves submitting warranty claims, reconciling statements and ensuring compliance with manufacturer guidelines, with responsibilities spanning invoicing, documentation, and general administration.

The ideal candidate will have existing warranty administration experience in the motor trade, strong organisational and interpersonal skills, and a working knowledge of

Qualifications

• Experience in warranty administration within the motor trade is essential.
• Excellent organisational skills in a demanding environment.
• Strong interpersonal skills and ability to build cooperative relationships.
• Knowledge of Kerridge/Keyloop dealer management system is advantageous but not essential.

Responsibilities

• Prepare and submit warranty claims to manufacturers for payment.
• Check and reconcile weekly warranty statements and query overdue claims.
• Ensure accuracy and compliance of warranty documentation with manufacturer guidelines.
• Prepare invoices and warranty claims adhering to procedures.
• Complete repair order documentation thoroughly and accurately.
• Manage policy claims and ensure customer reimbursements are correct.
• Maintain control over returned displaced materials to manufacturers.
• Reconcile warranty credits and resolve discrepancies promptly.
• Assist with general administrative duties in the office.
• Develop strong working relationships with colleagues and customers.

Skills

Warranty administration

Motor trade

Organisational skills

Interpersonal skills

Kerridge/Keyloop knowledge

Tools

Kerridge/Keyloop

Job description

We are currently seeking a highly skilled and experienced Warranty Administrator to join a reputable multi-franchise approved commercial vehicle dealership located in Tewkesbury, Gloucestershire. This is an excellent opportunity to become part of a well-established, family-run business with over 105 years of success. The Warranty Administrator role offers flexible working arrangements, competitive salary packages, and strong career development prospects.

Benefits of a Warranty Administrator

• Salary up to £35,000 per annum, dependent on experience
• Flexible working hours: full-time (Monday to Friday, 8:00am-5:00pm) or part-time (minimum 3 days per week)
• 28 days annual leave, including bank holidays
• Workplace pension scheme
• On-site parking
• Ongoing training and development opportunities
• Staff purchase discounts, referral schemes, and well-being programmes
• Long-term career growth within a historic family-run business

Duties of a Warranty Administrator

• Prepare and submit all warranty claims to manufacturers for payment
• Check and reconcile weekly warranty statements, querying overdue claims or discrepancies
• Ensure accuracy and compliance of all warranty documentation with manufacturer guidelines
• Prepare invoices and warranty claims adhering to departmental standards and claim procedures
• Complete repair order documentation accurately and thoroughly
• Manage policy claims efficiently, ensuring customer reimbursements are correct
• Maintain high standards of control over returned displaced materials to manufacturers
• Reconcile warranty credits and resolve discrepancies promptly
• Assist with general administrative duties within the office environment
• Develop strong working relationships with colleagues and customers

Requirements of a Warranty Administrator

• Prior experience in warranty administration within the motor trade
• Excellent organisational skills with the ability to prioritise in a demanding environment
• Strong interpersonal skills and the ability to build cooperative relationships
• Knowledge of Kerridge/Keyloop dealer management system is advantageous but not essential
• Attention to detail and a proactive approach to problem-solving

This role offers an engaging environment for a dedicated Warranty Administrator seeking stability, progression, and a supportive team. Our client values reliability, attention to detail, and excellent communication skills.