Warranty Administrator

Holt Recruitment; Dover; On-site; GBP 27,000 - 30,000; Full time

Job summary

Holt Recruitment is seeking a Warranty Administrator to join a respected commercial vehicle group. Monday to Friday with no weekends, offering progression opportunities.

Key duties include submitting warranty and goodwill claims daily, ensuring manufacturer standards are met, and coordinating with manufacturers to resolve any issues. Strong automotive experience and MS Office skills are essential.

Qualifications

• Experience in the automotive trade is essential.
• Trained on Manufacturer Warranty Standards.
• Computer literate – Microsoft Office.
• Analytical, precise & accurate.
• Able to prioritise workload.
• Flexible and willing to work as part of a team or on their own initiative.
• Must be able to work to a tight schedule and reliably see-through tasks to completion.
• Reliable and punctual.

Responsibilities

• Submit accurate warranty and goodwill claims daily.
• Determine if repair descriptions meet manufacturer standards.
• Submit claims to manufacturer.
• Assemble additional information if required by manufacturer.
• Prepare claims that need amendments.
• Record unpaid claims and liaise with Warranty Requirements.

Skills

Automotive experience

Warranty standards training

Analytical

Prioritisation

Reliability & punctuality

Teamwork / self-motivation

Time management

Tools

Microsoft Office

Job description

Warranty Administrator

Job Title: Warranty Administrator

Hours: Monday to Friday - No Weekends

Salary:£27000 to £30000 per annum

We are working with a respected commercial vehicle group who are looking at expanding their team with a Warranty Administrator.

They are keen to develop their staff in a number of ways so the successful Warranty Administrator will have the option of real and genuine career progression.

Responsibilities as a Warranty Administrator:

• Responsible for submitting accurate warranty and goodwill claims on a daily basis,
• Determine if repair description / write-up meets manufacturer standards
• Submit claims to manufacturer
• Assemble all additional information if manufacturer requires more information
• Prepare all claims which need to be amended
• Record all claims which are unpaid and work with Warranty Requirements

Warranty Administrator Experience required:

• Experience in the automotive trade is essential for this role
• Trained on Manufacturer Warranty Standards
• Computer literate Microsoft Office
• Analytical, precise & accurate
• Able to prioritise workload
• Flexible and willing to work as part of a team or on their own initiative
• Must be able to work to a tight schedule and reliably see-through tasks to completion
• Reliable and punctual