Warranty Administrator

Career Choices Dewis Gyrfa Ltd; Coalville; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave 25 days + birthday

Life cover 4x salary

Critical illness cover 2x salary

Private Medical Insurance

Employee Assistance Programme

Career development

Overtime opportunities

Training and onboarding

Supportive culture

Job summary

Career Choices Dewis Gyrfa Ltd in Warrington, Cheshire seeks a Warranty Administrator to join a leading company within the motor trade. The role promises a stable, rewarding career with clear progression and a work/life balance.

The position offers a salary of £24,000 per annum, 35 hours weekly (Mon-Fri), 25 days’ leave plus a birthday day, and several life, health, and well-being benefits. Overtime opportunities and training are provided.

Qualifications

• Proficient in MS Office and general PC use.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Able to work well in a team and independently.

Responsibilities

• Respond promptly and professionally to inbound email inquiries within response times.
• Verify customer information and ensure GDPR compliance in communications.
• Open, manage, and process claims files for approval and authorisation.
• Handle inbound calls, assess needs, and provide accurate information or transfer as needed.
• Explain claim validation processes clearly to customers.
• Collaborate with colleagues to maintain smooth workflow and service quality.
• Maintain accurate records and ensure policy compliance.

Skills

MS Office

Communication skills

Attention to detail

Team player

Job description

Warranty Administrator vacancy in Warrington, Cheshire!

We are currently recruiting on behalf of a leading company in Warrington, Cheshire, for the role of Warranty Administrator.

This is an exceptional opportunity for experienced professionals seeking a stable, rewarding career within the motor trade sector.

The position offers excellent work/life balance, competitive salary, and clear progression pathways.

Benefits for the successful Warranty Administrator:

• Salary of £24,000 per annum
• No weekends or shift work - 35 hours per week, Monday to Friday
• Generous 25 days of annual leave plus a birthday day off
• ‘Buy annual leave scheme’ option
• Life cover from day one at 4 times salary
• Critical illness cover from day one at 2 times salary
• Private Medical Insurance, including optical and dental (post-probation)
• Employee Assistance Programme (EAP) for you and your family
• Career development opportunities with unlimited potential for salary increments
• Exciting overtime opportunities
• Comprehensive systems and process training
• Supportive company culture with excellent employee benefits

Duties of the Warranty Administrator:

• Respond promptly and professionally to all inbound email inquiries within specified response times
• Verify customer information and ensure GDPR compliance in all communications
• Open, manage, and process claims files for approval and authorisation
• Handle inbound calls, understand caller needs, and provide appropriate information or transfer as necessary
• Clearly explain claim validation processes to customers
• Collaborate effectively with colleagues to ensure a smooth workflow and excellent customer service
• Maintain accurate records and ensure compliance with company policies and procedures

Requirements of the Warranty Administrator:

• Self-motivated, flexible, and reliable individual
• Proficient in PC use with experience in MS Office
• Previous experience in policies, claims, insurance, or automotive industry beneficial
• Excellent communication skills and attention to detail
• Ability to work efficiently within a team or independently

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).