Warm Veterinary Receptionist — Client Care Pro

Inspiring Vet Care; Newbury; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

6.6 weeks' annual leave (FTE)

Increasing holiday allowance

Family-friendly policies

Wellbeing initiatives

Learning and development

Pension scheme

Discounted veterinary care

Salary sacrifice Green Cars

Job summary

Inspiring Vet Care in Newbury is seeking a Veterinary Receptionist to welcome clients and pets, manage appointments, and support smooth practice operations. You will handle inquiries, coordinate with clinical staff, and ensure a positive client journey in a busy reception environment.

The role emphasizes friendly, professional communication, teamwork, and a proactive attitude with basic IT tasks and administrative duties. Part-time pattern and supportive workplace culture are highlighted.

Qualifications

• Excellent communication skills and a friendly, professional manner.
• Experience in a customer-facing role with service focus and attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Liaise with clients and clinical teams to deliver a high standard of customer care.
• Meet and greet clients and their pets.
• Book appointments and manage clinician diaries; handle telephone and email enquiries.
• Take payments and manage cash handling including end-of-day banking.

Skills

Communication

Customer service

Multitasking

Team player

IT literacy

Administrative tasks

Job description

Inspiring Vet Care in Newbury is seeking a Veterinary Receptionist to welcome clients and pets, manage appointments, and support smooth practice operations. You will handle inquiries, coordinate with clinical staff, and ensure a positive client journey in a busy reception environment.

The role emphasizes friendly, professional communication, teamwork, and a proactive attitude with basic IT tasks and administrative duties. Part-time pattern and supportive workplace culture are highlighted.