Veterinary Receptionist - Part-Time, Friendly Client Care

IVC Evidensia; Cwmbran; On-site; GBP 6,400 - 11,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Birthday off

Pension scheme

Job summary

inspiring vet care is seeking an organised Receptionist for a part-time permanent role at Wellpets. You will be the first point of contact, delivering a welcoming and professional experience while managing appointments and enquiries.

Join a close-knit team across two sites, supported by vets, nurses and staff who value open communication and collaboration in delivering exceptional care to animals and owners.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role, with a strong focus on service and attention to detail.
• The ability to manage multiple tasks effectively in a busy environment.
• A collaborative approach and willingness to support colleagues.
• A proactive attitude, with openness to feedback and learning.

Responsibilities

• Welcoming patients and clients, making appointments, telephone enquiries and taking payments.
• Supporting client communications and ensuring a positive client and patient journey.
• Working closely with clinical and non-clinical staff to ensure smooth practice operations.

Skills

Communication

Customer facing

Multitasking

Collaboration

Proactive attitude

Job description

inspiring vet care is seeking an organised Receptionist for a part-time permanent role at Wellpets. You will be the first point of contact, delivering a welcoming and professional experience while managing appointments and enquiries.

Join a close-knit team across two sites, supported by vets, nurses and staff who value open communication and collaboration in delivering exceptional care to animals and owners.