Veterinary Receptionist – Part-Time, Welcoming Client Care

Inspiring Vet Care; Newbury; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

Annual leave (6.6 wks)

Family-friendly policies

Healthcare benefits

Cycle to Work

Learning opportunities

Pension

Discounted veterinary care

Green Cars salary sacrifice

Job summary

Inspiring Vet Care in Newbury is seeking a Veterinary Receptionist to deliver a welcoming, professional and compassionate experience for clients and their pets. You will manage appointments, handle enquiries and support colleagues to ensure a smooth client journey.

The role is part-time (28 hours/week) with a focus on delivering excellent customer service in a busy practice environment. Training and development opportunities are provided within a supportive team.

Qualifications

• Friendly, organised and customer-focused individual.

Responsibilities

• Liaise with clients and clinical teams to deliver high standard of care.
• Meet and greet clients and their pets.
• Book appointments and manage clinician diaries.
• Manage telephone and email enquiries.
• Take payments for services and products.
• Manage cash handling and end-of-day banking.
• Maintain a clean, safe and welcoming environment.

Skills

Excellent communication skills

Customer-facing experience

Multi-tasking

Team collaboration

Proactive attitude

IT systems proficiency

Job description

Inspiring Vet Care in Newbury is seeking a Veterinary Receptionist to deliver a welcoming, professional and compassionate experience for clients and their pets. You will manage appointments, handle enquiries and support colleagues to ensure a smooth client journey.

The role is part-time (28 hours/week) with a focus on delivering excellent customer service in a busy practice environment. Training and development opportunities are provided within a supportive team.