Warm-Lead Outbound Sales Advisor | Customer-Centric & Compliant

Confidential; Andover; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Benefits

30 days holiday

Bonus

Job summary

Confidential in Andover is seeking an enthusiastic Outbound Sales Advisor to join a market‑leading organisation. You will contact customers with warm leads, explain product options clearly, and help them choose solutions that meet their needs—while maintaining FCA compliance.

The role emphasizes quality customer outcomes, rapport building, and delivering exceptional service within a high‑performing team. 37.5 hours, with a weekday pattern and weekend rotation, and a benefits package including 30

Qualifications

• Experience working in outbound sales or telesales
• Strong telephone-based communication skills
• Proven ability to build rapport with customers
• Experience recording and maintaining accurate customer information
• Good working knowledge of Microsoft Office and CRM systems
• Ability to work to targets and quality standards

Responsibilities

• Contact customers through outbound calls and emails
• Explain product features, benefits and suitability clearly
• Deliver outstanding customer service at all stages
• Manage customer enquiries and follow up on leads
• Accurately maintain customer records in CRM/internal systems
• Identify potentially vulnerable customers and follow appropriate processes
• Meet individual and team KPI, quality and sales targets
• Ensure all conversations remain compliant
• Collaborate with colleagues across the department
• Support continuous improvement and adapt to changing requirements

Skills

Outbound sales experience

Telephone-based communication

CRM familiarity

Microsoft Office proficiency

Tools

CRM systems

Job description

Confidential in Andover is seeking an enthusiastic Outbound Sales Advisor to join a market‑leading organisation. You will contact customers with warm leads, explain product options clearly, and help them choose solutions that meet their needs—while maintaining FCA compliance.

The role emphasizes quality customer outcomes, rapport building, and delivering exceptional service within a high‑performing team. 37.5 hours, with a weekday pattern and weekend rotation, and a benefits package including 30