Inbound Sales Pro — Uncapped Commission & Warm Leads

Confidential; Brentford; Presencial; GBP 26 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Uncapped commission

Benefits

Resumo da oferta

Confidential is seeking an Inbound Sales Advisor for our Brentford, West London operation. This role focuses on converting warm inbound enquiries into sales within a busy contact centre, delivering consultative service and building rapport with customers.

You’ll handle inbound inquiries, tailor quotations, and upsell where appropriate, while aiming to meet individual and team targets. Weekend work is occasional; the position offers a base salary plus uncapped commission and benefits.

Qualificações

• 2+ years experience in a contact centre or similar environment.
• Strong background in customer service and sales.
• Experience converting enquiries into sales.
• Experience using CRM systems and Microsoft Office.

Responsabilidades

• Handle a high volume of inbound sales enquiries.
• Speak with new and existing customers by phone and email.
• Understand customer requirements and propose suitable solutions.
• Provide tailored quotations and explain products/services clearly.
• Convert warm enquiries into sales and upsell where possible.
• Take deposits and process customer information accurately.
• Maintain CRM records and follow-up on leads.
• Support team and contribute to achieving sales targets.
• Resolve customer queries and escalate complaints when needed.

Conhecimentos

Inbound sales

Customer service

CRM experience

Communication skills

Telephone sales

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Confidential is seeking an Inbound Sales Advisor for our Brentford, West London operation. This role focuses on converting warm inbound enquiries into sales within a busy contact centre, delivering consultative service and building rapport with customers.

You’ll handle inbound inquiries, tailor quotations, and upsell where appropriate, while aiming to meet individual and team targets. Weekend work is occasional; the position offers a base salary plus uncapped commission and benefits.