Warm Front Desk Receptionist — Children's Outpatients

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 19,000 - 22,000; Full time

Job summary

The Royal United Hospitals Bath NHS Foundation Trust is seeking a friendly and proactive receptionist for the Children's Outpatients team in Bath. You will welcome patients and visitors, manage appointments, handle calls, and support the multidisciplinary team with efficient administration.

Ideal candidates will have strong organisation, excellent communication skills, and the ability to work calmly in a busy environment. Training will be provided, and team support is strong.

Qualifications

• Customer Service skills.
• Proficient use of Microsoft Outlook, Word and Excel.

Responsibilities

• Front reception duties for patients and visitors.
• Book and coordinate appointments with Millennium.
• Answer telephone enquiries from patients, GPs and other healthcare staff.
• Arrange patient transport and perform a range of administrative tasks to support the service.

Skills

Customer service

Microsoft Office

Tools

Millennium

Job description

The Royal United Hospitals Bath NHS Foundation Trust is seeking a friendly and proactive receptionist for the Children's Outpatients team in Bath. You will welcome patients and visitors, manage appointments, handle calls, and support the multidisciplinary team with efficient administration.

Ideal candidates will have strong organisation, excellent communication skills, and the ability to work calmly in a busy environment. Training will be provided, and team support is strong.