Compassionate Front Desk Receptionist | Office-Based Role

Sandwell Childrens Trust; Oldbury; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme (LGPS)

Service awards

Birthday off

Job summary

Sandwell Children’s Trust is recruiting a Receptionist for a 37-hour week in a busy office environment. The role involves first-line contact with children, young people and visitors, handling inquiries by phone and email, and coordinating room bookings and mail tasks.

You will support premises management and health & safety duties while maintaining a calm, professional approach. Ideal candidates will have prior office experience, GCSEs in Maths and English (or equivalent), and strong IT skills

Qualifications

• Previous experience in a busy office.
• GCSE Maths & English or equivalent.
• IT literate with Microsoft Office.
• Able to work under pressure and meet deadlines.
• Strong written and verbal communication.

Responsibilities

• Provide first line contact with children, young people and visitors.
• Answer calls, direct to departments, and take messages.
• Room bookings, mail handling, and shared mailbox management.
• Premise management duties and support Health & Safety.

Skills

Communication skills

Organisational skills

IT literacy

Prioritisation

Telephone skills

Education

GCSE Maths & English or equivalent

Tools

Microsoft Office

Job description

Sandwell Children’s Trust is recruiting a Receptionist for a 37-hour week in a busy office environment. The role involves first-line contact with children, young people and visitors, handling inquiries by phone and email, and coordinating room bookings and mail tasks.

You will support premises management and health & safety duties while maintaining a calm, professional approach. Ideal candidates will have prior office experience, GCSEs in Maths and English (or equivalent), and strong IT skills