Paediatric Booking & Reception Officer — Flexible Hours

Somerset NHS Foundation Trust; Yeovil; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card

Job summary

Somerset NHS Foundation Trust is seeking a Paediatric Booking Officer based at Yeovil District Hospital with occasional duties at Musgrove Park Hospital and Wynford House, Lufton, Yeovil. The role involves providing efficient administrative and booking support to Paediatric Outpatients and wider staff, with flexibility to use multiple hospital systems.

You will handle day-to-day correspondence, accept messages, coordinate patient information for timely access, and participate in team and Trust

Responsibilities

• Deal with day-to-day correspondence and provide a booking service to patients and others in a friendly, professional manner.
• Receive telephone calls, take messages on behalf of team members and take appropriate action.
• Liaise with team members to gather and co-ordinate patient information for timely access.
• Reception duties in Paediatric Outpatients at Yeovil District Hospital (YDH).
• Process referrals and arrange outpatient appointments.

Job description

Somerset NHS Foundation Trust is seeking a Paediatric Booking Officer based at Yeovil District Hospital with occasional duties at Musgrove Park Hospital and Wynford House, Lufton, Yeovil. The role involves providing efficient administrative and booking support to Paediatric Outpatients and wider staff, with flexibility to use multiple hospital systems.

You will handle day-to-day correspondence, accept messages, coordinate patient information for timely access, and participate in team and Trust