Warehouse Team Leader

Pertemps Birmingham Industrial; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Birmingham is looking for a Warehouse Team Leader to supervise daily operations and ensure compliance with safety policies. The ideal candidate has experience in warehouse management and strong leadership skills. This role offers a competitive pay rate of £13.46 per hour and a temp to perm contract.

Qualifications

• Proven experience in a warehouse leadership role.
• Strong knowledge of stock control and dispatch processes.
• Ability to manage workloads in a fast-paced environment.

Responsibilities

• Assist managers in leading the warehouse team.
• Monitor Health & Safety policies and ensure compliance.
• Supervise warehouse operations and team performance.

Skills

Leadership

Warehouse operations knowledge

Communication skills

IT skills - Word and Excel

Attention to detail

Tools

Warehouse Management Systems (WMS)

Job description

Overview

Job Title: Warehouse Team Leader

Location: Birmingham

Schedule: Monday to Friday 10:00-19:00

Pay: 13.46 p/h

Contract: Temp to Perm

Responsibilities

• Assist managers in motivating and leading the warehouse team to achieve daily performance targets and maintain high service standards.
• Monitor and enforce all Health & Safety policies, ensuring a safe working environment and immediate reporting of hazards or incidents.
• Ensure all warehouse activities are carried out in compliance with company policies, procedures, and service level agreements.
• Oversee the allocation of work and daily task planning, supporting the Warehouse Team Manager in achieving operational KPIs.
• Ensure all inbound and outbound goods are processed accurately and efficiently, including goods-in, picking, packing, and dispatch.
• Supervise team punctuality, attendance, and break adherence; report concerns to management promptly.
• Monitor warehouse processes and team performance, identifying training needs and providing ongoing support to team members.
• Perform daily, weekly, and monthly warehouse audits and checks, maintaining accurate documentation for compliance purposes.
• Ensure stock accuracy by addressing and resolving discrepancies in a timely manner.
• Maintain excellent housekeeping standards and ensure the logistics area is always well organised.
• Liaise with internal departments and external customers to address admin queries, customer requests, and service issues.
• Lead daily team briefings and encourage employee involvement and feedback.
• Support return-to-work interviews and absence management.
• Provide cover and support for Area Managers when required.
• Prioritise and adapt to operational challenges as they arise with a proactive approach.

Qualifications and Skills

• Proven experience in a warehouse or logistics environment in a leadership or supervisory role.
• Strong knowledge of warehouse operations, including goods-in, picking, packing, stock control, and dispatch.
• Excellent communication and interpersonal skills.
• Strong IT skills - proficient in Word, Excel, and Warehouse Management Systems (WMS).
• Ability to manage workloads and priorities in a fast-paced, high-volume setting.
• High attention to detail and commitment to accuracy and efficiency.
• A confident leader with the ability to train, mentor, and develop team members.
• Strong understanding of Health & Safety regulations and procedures.
• Reliable, adaptable, and a team player with a solution-focused mindset.