Warehouse Supervisor

CGA Personnel Ltd; Scotland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics firm in Scotland is seeking a dedicated Warehouse Supervisor to manage warehouse operations effectively. The ideal candidate will have a strong background in logistics and team management, ensuring smooth processes and adherence to performance expectations. Key responsibilities include supervising a team, managing stock control, and overseeing the Order-To-Shipment process. A customer-focused approach and experience with KPIs are essential for this role. Overtime opportunities and benefits, including a pension scheme and healthcare, are provided.

Benefits

Pension Scheme

Healthcare System

Overtime opportunities

Qualifications

• Strong background in warehouse management and logistics.
• Effective team management skills.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee the Warehouse Team and manage day-to-day operations.
• Adhere to service performance expectations using measurable KPIs.
• Supervise the Order-To-Shipment process including picking and packing.
• Manage stock control and alert Operations Manager to issues.
• Ensure correct handling of incoming goods and customer returns.
• Input into continuous improvement and quality management.

Skills

Customer focused approach

Supervision experience

Good organisational skills

Experience with operational KPIs

Tools

Articulated Forklift licence

Job description

Job Overview

Our Client are seeking a dedicated and experienced Warehouse Supervisor to oversee our warehouse operations and reporting directly to the Operations Director. The ideal candidate will possess a strong background in warehouse management and logistics, ensuring that all processes run smoothly and efficiently. This role requires effective team management skills, as well as a solid understanding of materials handling, shipping and receiving, and warehouse management systems.

General Duties

• Supervision of the Warehouse Team (4 personnel) and as such are responsible for the day-to-day workflow and output of the team.
• Input into and adhere to Client service and delivery performance expectations so that service meets or exceeds market/customer expectations, using measurable KPIs.
• Input into and practical supervision of Client's Order-To-Shipment process; includes assembly, picking, packing and despatch of customer orders from Client s warehouse.
• Warehouse supervision and stock control in collaboration with the Operations Manager to meet customer orders as well as stock levels in the UK warehouse. This includes alerting the Operations Manager to unexpected demand / overstock or quality issues as appropriate.
• Supervision of all incoming goods (and associated processes) including customer returns ensuring that any warranty claims and any commercially agreed stock returns are managed correctly and in a timely manner.
• Input into continuous improvement, including quality management, systems, processes, and procedures.
• Maintenance of all appropriate supporting material needed for the team to perform their duties.
• Effectively liaise with other Client departments and teams using a collaborative approach with open and honest two-way communication.

Experience and Skills

• Customer focused approach
• Enthusiastic with a collaborative work approach
• Supervision experience, leading a small team, with the ability to work both on their own and as a member of a team.
• Good organisational skills.
• Experience understanding and working with operational KPIs
• Ideally hold a full UK drivers licence.
• Articulated Forklift licence will be required. Training and certification will be given if needed.

Benefits

• 40 hrs per week (Monday - Friday)
• Core hours: 07:30 - 16:30
• Overtime available
• Pension Scheme
• Healthcare System