Warehouse IT Support Specialist (On-Call)

Wayfair; Lutterworth; On-site; GBP 14,000 - 16,000; Full time

Benefits offered by this job

Paid Time Off

Full Health Benefits

401K Matching

Job summary

Wayfair is seeking a dedicated IT Support professional based in Lutterworth to enhance employee productivity through technology services. This role involves troubleshooting technical issues, building relationships on the warehouse floor, and managing projects that impact operations.

Applicants should have a High School diploma, 1+ years in IT support, and technical skills in areas such as Windows Server, networking, and software deployment. Benefits include full health coverage, time off, and professional development.

Qualifications

• 1+ years of IT support experience in a warehouse environment.
• Experience troubleshooting Active Directory Issues.
• Strong organizational skills with attention to detail.

Responsibilities

• Build relationships with Warehouse Operations for technical support.
• Troubleshoot a variety of technical issues related to warehouse equipment.
• Manage technical projects impacting the local site.

Skills

Troubleshooting Windows Server issues

Customer service

Networking (DNS, DHCP, VoIP)

Experience with RF equipment

Technical documentation

Education

High School diploma or equivalent

Bachelor’s or Associate’s Degree in Computer / IT fields

Tools

SCCM

Active Directory

Powershell

Job description

Wayfair is seeking a dedicated IT Support professional based in Lutterworth to enhance employee productivity through technology services. This role involves troubleshooting technical issues, building relationships on the warehouse floor, and managing projects that impact operations.

Applicants should have a High School diploma, 1+ years in IT support, and technical skills in areas such as Windows Server, networking, and software deployment. Benefits include full health coverage, time off, and professional development.