Ward Clerk – Patient Care Admin & MDT Support

Transformation Unit; Manchester; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Ward Clerk Administrator (Band 2) for North Manchester General Hospital in Manchester. The role is full time, 37.5 hours per week, with Monday to Sunday shifts and a starting salary of £25,272 per annum (pro rata).

The candidate will join a busy administration team, handle clerical duties, liaise with MDT, relatives and patients, and utilise IT systems to deliver high-quality patient care and efficient ward operations.

Qualifications

• Excellent telephone and communication skills.
• Experience in customer service or healthcare environment.
• Proficient IT skills and ability to handle data input and call handling equipment.

Responsibilities

• Provide a comprehensive service to patients and perform clerical duties to a high standard.
• Communicate with patients' relatives and update on ward attendance and admissions.
• Maintain and update systems (e.g., HIVE) and manage paper work and stationery.
• Work with MDT to complete tasks promptly and within ward policies.

Skills

Telephone communication

IT skills

Teamwork

Customer service experience

Communication skills

Knowledge of PAS and ICE

Microsoft Access

Education

General education level

Tools

HIVE system

Job description

Manchester University NHS Foundation Trust is seeking a Ward Clerk Administrator (Band 2) for North Manchester General Hospital in Manchester. The role is full time, 37.5 hours per week, with Monday to Sunday shifts and a starting salary of £25,272 per annum (pro rata).

The candidate will join a busy administration team, handle clerical duties, liaise with MDT, relatives and patients, and utilise IT systems to deliver high-quality patient care and efficient ward operations.