Maternity Ward Administrator – Patient Records & MDT

Tameside & Glossop NHS FT; Ashton-under-Lyne; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Annual leave 27-33 days plus bank

Sick pay

NHS Pension Scheme

Eye tests

Gym discount

Bicycle loan

Car salary sacrifice

Wellbeing support

Job summary

Tameside and Glossop Integrated Care NHS Foundation Trust invites applications for a Ward Clerk – Maternity to provide efficient administrative and clerical support to the maternity inpatients department. You will handle telephone queries, input data, and file case notes while maintaining electronic records in a busy ward environment.

The role requires professional communication, teamwork with the Midwifery and MDT, and adherence to Trust policies to ensure safe and effective patient care.

Responsibilities

• Work within Trust policy, national and local guidelines, and within own scope of role and professional practice.
• Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
• Assist in the location/retrieval of any case notes required.
• Ensure all case notes are tracked on the IFIT casenote tracking system when arriving and leaving the Department.
• File clinical records/documents into the patient casenotes as required.
• Understand and comply with the Trust’s Patient Access Policy, Outpatients Operational Policy, Escalation Policy, and Data Protection Act policies.
• Demonstrate careful use of office equipment, order/maintain stock.
• Escalate issues where necessary to the Registered Midwife in charge and Ward Manager.

Job description

Tameside and Glossop Integrated Care NHS Foundation Trust invites applications for a Ward Clerk – Maternity to provide efficient administrative and clerical support to the maternity inpatients department. You will handle telephone queries, input data, and file case notes while maintaining electronic records in a busy ward environment.

The role requires professional communication, teamwork with the Midwifery and MDT, and adherence to Trust policies to ensure safe and effective patient care.