Neonatal Ward Clerk — Patient Access & Admin Support

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Ward Clerk to join the Neonatal Administration Team at Saint Mary’s Hospital. You will provide administrative and reception support, welcoming families and staff while ensuring smooth patient record handling.

The role emphasizes teamwork, learning new skills, and contributing to a positive, supportive environment with comprehensive induction and training across the Trust.

Qualifications

• Strong administrative and clerical abilities.
• Ability to welcome staff and families tactfully.
• Comfortable communicating across levels of staff and patients.

Responsibilities

• Welcome staff and patients to the Neonatal unit.
• Maintain/update patient records on the HIVE EPR and Badgernet systems.
• Work as part of the administrative/reception team alongside clinicians.
• Participate in induction and training to develop skills.

Skills

Organisational skills

Communication skills

Teamwork

Customer service

Tools

HIVE/EPR system

Badgernet

Job description

Manchester University NHS Foundation Trust is seeking a Ward Clerk to join the Neonatal Administration Team at Saint Mary’s Hospital. You will provide administrative and reception support, welcoming families and staff while ensuring smooth patient record handling.

The role emphasizes teamwork, learning new skills, and contributing to a positive, supportive environment with comprehensive induction and training across the Trust.