Ward Clerk

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Ward Clerk to join the Neonatal Administration Team at Saint Mary’s Hospital. You will provide administrative and reception support, welcoming families and staff while ensuring smooth patient record handling.

The role emphasizes teamwork, learning new skills, and contributing to a positive, supportive environment with comprehensive induction and training across the Trust.

Qualifications

• Strong administrative and clerical abilities.
• Ability to welcome staff and families tactfully.
• Comfortable communicating across levels of staff and patients.

Responsibilities

• Welcome staff and patients to the Neonatal unit.
• Maintain/update patient records on the HIVE EPR and Badgernet systems.
• Work as part of the administrative/reception team alongside clinicians.
• Participate in induction and training to develop skills.

Skills

Organisational skills

Communication skills

Teamwork

Customer service

Tools

HIVE/EPR system

Badgernet

Job description

We wish to appoint an enthusiastic and keen Ward Clerk to join our Neonatal Administration Team based at Saint Mary’s Hospital. Good organisational skills are essential together with the ability to communicate well at different levels.

You will welcome staff and patients to the unit in a welcoming and helpful manner.

We are looking for someone to join and contribute to the positive approach to our working environment. You must work well within a team and be willing to learn new skills to continue to support our team to support our clinical colleagues.

In return we offer a rewarding role that offers and exciting challenge and also support from your team manager with training opportunities offered in order to support your ongoing development.

To be first point of contact for the department, receive families and visitors to the Newborn Intensive Care Unit. Ensuring their customer service needs are always provided for, ensure the security policy and hand washing policy are always adhered.

To provide a range of administrative and clerical duties to the Newborn Intensive Care Unit.To be responsible for the maintenance/updating of patients’ records on the Trusts’ Electronic Patient Record HIVE system and Badgernet always ensuring accuracy of details.

You will work as part of a team of administrative/reception staff who work alongside the clinicians. It is a very supportive and friendly team. We will provide a comprehensive induction and training program.

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day.

We believe that everyone should feel welcome, respected, and valued at work.

You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community.

We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.

At MFT we’re All Here For You - every step of the way. Join us today.

For further details / informal visits contact: Name: Leanne Beaumont Job title: Administration Manager Email address: [e-mail] Telephone number: 0161 276 6331