Ward Clerk: Patient Care Admin & MDT Support

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Ward Clerk for Ward I5 to support a busy clinical environment. The role focuses on accurate clerical duties, communication with patients and relatives, and collaboration with the MDT to ensure timely tasks are completed.

The successful candidate will have excellent IT and customer service skills, a methodical approach, and the ability to work well both independently and as part of a team within a hospital setting.

Qualifications

• Excellent written and verbal communication skills.
• Knowledge of PAS and ICE.
• Microsoft Access database experience.
• Experience in customer service and administration.

Responsibilities

• Provide comprehensive clerical support to patients and the ward team.
• Communicate with patients' relatives and coordinate with the MDT for timely tasks.
• Update the HIVE system and handle calls professionally.
• Order relevant paperwork and stationery.

Skills

Communication skills

Calm demeanor

PAS knowledge

ICE knowledge

Education

General education level

Tools

MS Access

Job description

Manchester University NHS Foundation Trust is seeking a Ward Clerk for Ward I5 to support a busy clinical environment. The role focuses on accurate clerical duties, communication with patients and relatives, and collaboration with the MDT to ensure timely tasks are completed.

The successful candidate will have excellent IT and customer service skills, a methodical approach, and the ability to work well both independently and as part of a team within a hospital setting.