Ward Clerk – Full Time – Doncaster

Catering; Doncaster; On-site; GBP 17,000 - 22,000; Full time

Job summary

NHS Professionals is seeking a Ward Clerk for Doncaster on a temporary basis. The role involves meeting and greeting patients and visitors, answering calls, and data entry to track attendances outside clinic or telephone consultations.

You will maintain up-to-date location status for patients’ case notes using the tracker system, and assist with transferring case notes between hospitals. Hours are Monday to Friday, 7am–3pm with weekends optional; location includes DRI Doncaster Royal Infirmary

Qualifications

• Experience in customer service and reception roles.
• Familiar with NHS procedures and patient data handling.

Responsibilities

• Meet and greet patients and visitors to the ward and provide access via electronic entry systems.
• Answer the telephone promptly, take messages and redirect calls as necessary.
• Data entry regarding attendances outside clinic/telephone consultations.
• Maintain up-to-date location status for patient case notes using the tracker system.
• Photocopying and copying of case notes for transfers between hospitals.

Skills

Customer service

Reception experience

Job description

Job Title: Ward Clerk

Hours: Monday Friday either 7am 3pm and weekends optional.

Location: Doncaster & Bassetlaw Teaching Hospitals NHS FT

Trust Location: Cross site working

DRI Doncaster Royal Infirmary, DN2 5LT

BDGH, Kilton Hill, Worksop, S81 0BD

Contract Type: Temporary 8 weeks minimum

Reference: 90704

What youll be responsible for:

• To meet and greet all patients/visitors to the ward and allow access via any electronic entry system.
• Answering the telephone promptly, taking messages/action and re-directing calls as necessary.
• Data entry in respect of all attendances outside clinic/telephone consultations.
• Maintaining an up-to-date location status for the patients case notes, using the tracker system, throughout the patients stay.
• General photocopying and copying of case notes, when requested, for the transfer of patients to other hospitals.

Youll learn the following whilst working at the trust.

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Youll have the following skills/experience:

• Previous experience of customer service.
• Previous experience of working within a reception role.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

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Salary: £12.92/hour

Job Type: Temporary

Location: DN2, Doncaster, South Yorkshire