Ward Clerk Day of Surgery

Dorset Clinical Commissioning Group; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Poole is seeking a candidate with strong communication and interpersonal skills for an administrative role. The ideal applicant will possess GCSE in English and numeracy, have experience in office environments, and show a proactive approach. Familiarity with the healthcare sector is desirable. IT competency in Microsoft Office and related software is also essential. The role requires effective time management and the ability to prioritize multiple tasks under pressure.

Qualifications

• Experience in office/administration environment or dealing with customers.
• Interest in healthcare sector or NHS environment.
• Ability to work on own initiative and in a team.
• Ability to prioritise workload and work under pressure.

Skills

Excellent communication skills

Interpersonal skills

Organisational skills

Time management

Education

GCSE English and numeracy

European Computer Driving Licence Certificate

GCSE IT

Tools

Microsoft Office

TEAMS

E-camis

EPR

Job description

Detailed job description

and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

Essential criteria

• GCSE (or equivalent) English and numeracy

Desirable criteria

• European Computer Driving Licence Certificate
• GCSE IT

Experience

Essential criteria

• Experience of working in an office / administration environment and / or dealing with customers / range of different people

Desirable criteria

• Interest / experience in working in the healthcare sector / NHS environment

Technical Skills Competencies

Essential criteria

• Excellent communication and inter-personal skills both written and verbal
• Excellent telephone manner
• Good organisational skills with ability to multi-task
• Time management skills

Desirable criteria

• Competent with IT system, E-camis, and EPR
• Competent in IT software such as TEAMS, EXCEL, Microsoft Office etc.
• Touch typing skills

Personal Attributes

Essential criteria

• Ability to work on own initiative but remain a team member
• Ability to prioritise workload
• Ability to work under pressure

Desirable criteria

• Adaptable to different situations

Knowledge

Essential criteria

• Awareness of importance of confidentiality

Other requirements specific to the role

Desirable criteria

• Awareness of medical records management