Ward Clerk - AMU | St George's University Hospitals NHS Foundation Trust

st georges nhs trust; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Greater London is seeking a ward clerk to join their administrative team. The role requires excellent communication skills and a strong attention to detail. Responsibilities include acting as the first point of contact for patients and assisting ward staff with administrative tasks. The ideal candidate should have experience in a healthcare environment and be computer literate, covering shifts between 07:30 and midnight, 7 days a week.

Qualifications

• Experience in a healthcare environment is required.
• Must be computer literate with knowledge of hospital IT systems.
• Excellent spoken and written communication skills.

Responsibilities

• Act as the initial point of contact for patients, visitors, and callers.
• Assist ward staff with routine administrative aspects.

Skills

Communication skills

Attention to detail

Teamwork

Organizational skills

Computer literacy

Job description

Do you have experience in a healthcare environment? Are you computer literate with a knowledge of hospital IT systems? Then our ward clerk opportunity may be what you are looking for.

We are looking for someone to join our admin and clerical team on Richmond, a 51 bedded Acute Medical unit incorporating an 15 bedded Acute Dependency Unit and a Consultant led Ambulatory Assessment Unit with Nurse Practitioner clinics. We care for patients who are acutely unwell in a fast turnover environment.

We are looking for a team worker who is friendly, organised and pays attention to detail. You will have excellent spoken and written communication skills and be computer literate.

Please note that the role involves working shifts as part of a team of admin staff covering reception between 07:30-12 midnight, 7 days a week.

Key Responsibilities

• Act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.
• Assist the ward staff in the smooth running of the ward by taking responsibility for the routine, administrative aspects of the ward organisation.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Please see attached the job description for more details on the main responsibilities for this role.

This advert closes on Sunday 28 Dec 2025