Ward Clerk

Royal Cornwall Hospitals NHS Trust; Truro; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare organization in Truro is seeking a Ward Clerk to support various administrative duties on wards. The successful candidate will provide efficient clerical support to nursing and medical staff and deliver front‑of‑house services to patients. Key responsibilities include managing patient records, organizing transport, and general clerical tasks. The role requires excellent communication skills and a methodical approach to tasks. Benefits include optional pension and flexible working arrangements.

Benefits

Optional pension and life assurance

Childcare coordination team support

Flexible working arrangements

Non‑smoking environment

Qualifications

• Ability to build working relationships.
• Methodical approach to tasks.
• Reliable attendance and flexibility.

Responsibilities

• Ensure notes are requested, filed, coded and recorded accurately.
• Archive nursing and medical notes.
• Maintain a clean, tidy workspace and manage stock supply.
• Provide general clerical support to the ward.
• Participate in data collection and audit as required.

Skills

Excellent communication skills

Planning and organisational skills

Knowledge of PAS and electronic notes

CPR and first aid training

Reliable attendance

Tools

Unit 4

Job description

The Ward Clerk will support administrative duties on various wards, providing cover for annual leave and sickness. The post holder will ensure efficient and accurate administrative and clerical support for nursing and medical staff and deliver front‑of‑house services to patients, carers and the multidisciplinary team.

Responsibilities

• Ensure notes are requested, filed, coded and recorded accurately for admissions, discharges and transfers.
• Archive nursing and medical notes.
• Request and log work repairs via Smart line.
• Maintain a clean, tidy workspace and manage stock supply using Unit 4.
• Arrange and book hospital transport.
• Liaise with the general office regarding safe storage of patient valuables.
• Provide general clerical support to the ward and Ward Manager (scanning, photocopying, etc.).
• Participate in data collection and audit as required.

Qualifications & Skills

• Excellent communication skills and ability to build working relationships.
• Strong planning, organisational and methodical approach to tasks.
• Sound knowledge of PAS and electronic notes.
• CPR and first aid training a plus.
• Reliable attendance and the ability to work flexible hours.

Requirements

• Identity checks, professional registration, employment history and reference checks.
• Work health assessment, criminal record check, right to work check and visa status where applicable.

Benefits

• Optional pension and life assurance.
• Childcare coordination team support.
• Flexible working arrangements available.
• Non‑smoking environment.

To apply, please submit your application at the earliest opportunity. The Royal Cornwall Hospitals NHS Trust reserves the right to close this advert early or when the allocated number of applications has been reached. Qualified candidates will receive a response within 21 days of the closing date. The Trust will retain applications confidentially for 12 months.

For an alternative format of this application form, such as Braille, audio or large print, please telephone [phone].