Ward Admin & Data Clerk — Inpatient Mental Health

CYGNET; Orchard Portman; On-site; GBP 23,000 - 28,000; Full time

Job summary

CYGNET Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health services. You will support ward administration, manage forms, and ensure data integrity across patient records in a busy hospital environment.

Role requires 2 years of admin experience, proficient typing and minute taking, and strong data handling skills. You will liaise with external agencies and assist in reception duties while upholding strict confidentiality and DBS checks are required.

Qualifications

• 2 years experience in administration in a fast-paced environment.
• Proficient in typing and minute taking.
• Knowledge of confidentiality in mental health settings and data protection.
• Skilled at inputting, pulling and analysing data using Microsoft Excel.

Responsibilities

• Assist wards with completing relevant forms (e.g. Admission Paperwork).
• Ensure wards are compliant with clinical dashboards and keep patient database up to date.
• Maintain effective filing and decant notes per Medical Records policy.
• Update ward displays and information points to stay current.
• Liaise with external agencies, referrers, relatives and professionals as required.
• Attend and take minutes at meetings.
• Provide cover in Reception and manage hospital switchboard during breaks.
• Support the Administration Department as requested.
• Ensure confidentiality and security of patient data at all times.

Skills

Typing

Minute taking

Data analysis

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

CYGNET Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health services. You will support ward administration, manage forms, and ensure data integrity across patient records in a busy hospital environment.

Role requires 2 years of admin experience, proficient typing and minute taking, and strong data handling skills. You will liaise with external agencies and assist in reception duties while upholding strict confidentiality and DBS checks are required.