Ward Administrator – Mental Health Inpatient Data Clerk

Cygnet Group; Taunton; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Cygnet Taunton is seeking a Ward Administrator/Clerk to join its inpatient mental health ward. The role involves supporting ward admin, maintaining patient records, and ensuring data is accurate and current across the site in Taunton.

You will work 36 hours per week in a fast-paced inpatient hospital, assisting with forms, minutes, data, and confidentiality. DBS check is required and you will be part of a supportive admin team.

Qualifications

• Experienced in administration in a fast-paced environment (2 years experience).
• Proficient in typing and minute taking.
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Responsibilities

• Assist wards with completing relevant forms (e.g. Admission Paperwork).
• Help ensure wards are compliant with clinical dashboards.
• Ensure paperwork is submitted to keep the patient database up to date.
• Assist with data collection to meet corporate requirements and monitor ward KPIs.
• Maintain filing/record keeping systems and decant patient notes per policy.
• Maintain ward displays and information points to remain current.
• Liaise with external agencies, referrers, relatives and professionals as required.
• Attend and take minutes at meetings as requested.
• Provide reception cover for breaks and switchboard duties.
• Provide cover and support to the Administration Department as requested.
• Ensure confidentiality and security of patient data at all times.

Skills

Typing

Minute taking

Data analysis

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Cygnet Taunton is seeking a Ward Administrator/Clerk to join its inpatient mental health ward. The role involves supporting ward admin, maintaining patient records, and ensuring data is accurate and current across the site in Taunton.

You will work 36 hours per week in a fast-paced inpatient hospital, assisting with forms, minutes, data, and confidentiality. DBS check is required and you will be part of a supportive admin team.