Ward Administrator/Clerk

CYGNET; Orchard Portman; On-site; GBP 23,000 - 28,000; Full time

Job summary

CYGNET Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health services. You will support ward administration, manage forms, and ensure data integrity across patient records in a busy hospital environment.

Role requires 2 years of admin experience, proficient typing and minute taking, and strong data handling skills. You will liaise with external agencies and assist in reception duties while upholding strict confidentiality and DBS checks are required.

Qualifications

• 2 years experience in administration in a fast-paced environment.
• Proficient in typing and minute taking.
• Knowledge of confidentiality in mental health settings and data protection.
• Skilled at inputting, pulling and analysing data using Microsoft Excel.

Responsibilities

• Assist wards with completing relevant forms (e.g. Admission Paperwork).
• Ensure wards are compliant with clinical dashboards and keep patient database up to date.
• Maintain effective filing and decant notes per Medical Records policy.
• Update ward displays and information points to stay current.
• Liaise with external agencies, referrers, relatives and professionals as required.
• Attend and take minutes at meetings.
• Provide cover in Reception and manage hospital switchboard during breaks.
• Support the Administration Department as requested.
• Ensure confidentiality and security of patient data at all times.

Skills

Typing

Minute taking

Data analysis

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.We are looking for a Ward Administrator/Clerk to join our team at Cygnet Taunton.Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.Your Day-to-Day...Salary: £25,245 per annumYou’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).Helping to ensure the wards are compliant with various clinical dashboards.Ensuring paperwork is submitted so the patient database is kept up to date.Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.Maintain and update ward displays and information points to ensure these remain current and relevantLiaise with external agencies, referrers, relatives and other professionals as required.Attend and take minutes at meetings as requested.Record all enquiries using appropriate documentation and ensure action is taken where necessary.Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.Provide cover and support to the Administration Department as requested.Ensure confidentiality and security of patient related data at all times.You are...• Experienced in administration in a fast-paced environment (2 years experience)• Proficient in typing and minute taking.• Organised, diligent and can strictly adhere to processes & procedures• Knowledgeable of mental health & patient confidentiality issues• Skilled at inputting, pulling & analysing data using Microsoft Excel• Proficient in Microsoft Word, PowerPoint, etc• An excellent verbal & written communicator with strong interpersonal skills• Able to swiftly solve problems & work under pressure without compromising qualityWhy Cygnet? We’ll offer you…• Strong career progression opportunities• Expert supervision & support• Employee referral scheme• Pension scheme• “Cycle to work” scheme & employee discount savingPlease note: successful candidates will be required to undergo an enhanced DBS check.What next?If you care about making a difference – we want to talk to you.Click the button to apply