Waiting List Coordinator: Patient Access & Pathways

NHS Scotland; Glasgow; Presencial; GBP 24 000 - 28 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

NHS Pension Scheme

27 days annual leave (plus public hols

Cycle to Work Scheme

Learning and development opportunities

Resumo da oferta

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an organized Waiting List Coordinator to join the Endoscopy Service at The New Victoria Hospital and Gartnavel General Hospital. This part-time, permanent role supports timely patient access and national waiting time standards within NHSGGC.

The role offers flexible working options where service allows, with pro rata salary and NHS benefits. Applicants from diverse backgrounds are encouraged to apply to join a large, supportive team.

Qualificações

• Significant administrative experience in a healthcare or similarly complex environment.
• Strong organisational skills with the ability to prioritise competing demands and manage a busy workload.
• Excellent communication and interpersonal skills to work with multidisciplinary teams.
• Experience using computer systems and Microsoft Office applications (Excel and Outlook).
• Ability to analyse data and support operational decision-making and performance monitoring.

Responsabilidades

• Manage the receipt, processing and maintenance of patient referrals and waiting lists, ensuring information is accurate and up to date.
• Work with clinicians, nursing staff and service managers to coordinate patient pathways and plan admissions.
• Monitor waiting times and patient activity to minimise delays and support treatment time guarantees.
• Analyse waiting list data to identify capacity pressures and support service improvements.
• Liaise with internal and external stakeholders to maximise capacity and access to care.
• Support implementation of waiting list management processes and monitoring systems.
• Provide high-quality communication and customer service with patients and colleagues.

Conhecimentos

Organisation

Communication

Customer service

Microsoft Office

Ferramentas

Excel

Outlook

Descrição da oferta de emprego

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an organized Waiting List Coordinator to join the Endoscopy Service at The New Victoria Hospital and Gartnavel General Hospital. This part-time, permanent role supports timely patient access and national waiting time standards within NHSGGC.

The role offers flexible working options where service allows, with pro rata salary and NHS benefits. Applicants from diverse backgrounds are encouraged to apply to join a large, supportive team.