Visible Retail Security Officer | Weekend Shifts & Growth

OCS Group; Basingstoke; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will be a visible deterrent and provide professional customer service while responding to incidents.

You will patrol, monitor CCTV, conduct searches when required, complete incident reports and work with store management to maintain safety. Weekend shifts including Saturday and Sunday are required.

Formación

• Right to work in the UK and DBS/BS7858 clearance required.
• Valid SIA licence (DS or Security Guarding) with relevant security experience preferred.
• Strong observational skills and ability to identify suspicious behaviour.
• Excellent verbal and written communication for reporting and interactions.
• Proactive and professional approach to safety and security.
• Flexible to work weekends and evenings.

Responsabilidades

• Maintain a visible security presence to deter theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating as required.
• Conduct searches in line with company procedures when necessary.
• Complete accurate incident and observation reports.
• Work closely with store management and staff on security matters.
• Provide a professional and approachable presence and assist customers and staff.
• De-escalate challenging situations calmly and professionally.
• Follow site procedures, policies and legal requirements.
• Support the wider team and undertake additional duties as required.

Conocimientos

Right to work in the UK

DBS & BS7858 clearance

SIA Licence (DS or Guarding)

Security experience

Situational awareness

Communication skills

De-escalation

Weekend/evening flexibility

Descripción del empleo

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will be a visible deterrent and provide professional customer service while responding to incidents.

You will patrol, monitor CCTV, conduct searches when required, complete incident reports and work with store management to maintain safety. Weekend shifts including Saturday and Sunday are required.