Retail Security Officer | Flexible Shifts & Customer Focus

OCS; Bridgwater; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Benefits dieser Stelle

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OCS Academy

Zusammenfassung

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy store. You will deter theft, patrol the premises and monitor CCTV while providing excellent customer service in a professional manner.

The role requires a valid SIA license, the ability to handle incidents calmly, and flexibility to work varied shifts including weekends and evenings. Training and ongoing development are provided, with opportunities to advance within the security team.

Qualifikationen

• Valid SIA License (DS or Security Guarding) is required.
• Strong observational skills to identify suspicious behaviour.
• Excellent verbal and written communication for reporting and interactions.
• Proactive and professional approach to safety and security.
• Flexibility to work varied shifts, including weekends and evenings.

Aufgaben

• Act as a visible security presence within the store, deterring theft and anti-social behaviour.
• Conduct regular patrols of the store premises.
• Monitor CCTV and other security equipment and respond to suspicious activity.
• Carry out searches of individuals in line with company policy.
• Respond to alarms and incidents promptly and escalate as needed.
• Complete detailed incident and observation reports.
• Liaise with store management to address security concerns.
• Provide a professional and welcoming approach to customers and staff.
• Assist customers with directions or queries where needed.
• De-escalate confrontations calmly and professionally.
• Ensure compliance with site procedures and laws.
• Support the wider security team and assist with duties as requested.

Kenntnisse

SIA License (DS or Security Guarding)

Observation skills

Calm under pressure

Communication skills

Flexibility

Jobbeschreibung

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy store. You will deter theft, patrol the premises and monitor CCTV while providing excellent customer service in a professional manner.

The role requires a valid SIA license, the ability to handle incidents calmly, and flexibility to work varied shifts including weekends and evenings. Training and ongoing development are provided, with opportunities to advance within the security team.