Visa Applications Support Specialist

Love Success Recruitment; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay accrual

Job summary

Love Success Recruitment in Belfast is seeking a personable Customer Service Representative to support visa applications and renewals. You will be the first point of contact for applicants, ensuring a smooth, professional experience throughout their visit.

Immediate availability essential, with a 3-month contract and extension potential. The role offers £13.50 per hour plus holiday pay accrual, Monday to Friday, 8am - 4:30pm, requiring a valid DBS certificate.

Qualifications

• Proven experience in a customer-facing role.
• Ability to stay calm and professional under pressure.
• Can-do attitude and willingness to go the extra mile.
• Experience in a fast-paced, collaborative environment.
• Strong communication skills and a patient, supportive approach.
• A valid DBS certificate is required as part of the screening process.

Responsibilities

• Greeting and assisting customers throughout the application process.
• Supporting applicants with completing and checking forms.
• Collecting biometric data and required documentation.
• Following structured administrative and filing procedures.
• Using a computer-based system to guide workflow.
• Handling customer queries and complaints with diplomacy and confidence.

Skills

Customer-facing

Calm under pressure

Can-do attitude

Fast-paced environment

Strong communication

Job description

Love Success Recruitment in Belfast is seeking a personable Customer Service Representative to support visa applications and renewals. You will be the first point of contact for applicants, ensuring a smooth, professional experience throughout their visit.

Immediate availability essential, with a 3-month contract and extension potential. The role offers £13.50 per hour plus holiday pay accrual, Monday to Friday, 8am - 4:30pm, requiring a valid DBS certificate.