Temporary Visa Services Customer Support – Bristol

Love Success PLC; West of England; On-site; GBP 18,000 - 19,000; Full time

Job summary

Love Success PLC in Bristol is seeking a personable and proactive Customer Service Representative for a temporary two-month assignment. The role runs Monday to Friday, 8:00 am to 4:30 pm, 37.5 hours per week, with a salary of £13.50 per hour plus holiday pay accrual.

Immediate availability is essential and a valid DBS certificate is required. You will support visa applications and renewals, delivering a smooth, professional visitor experience.

Qualifications

• Valid DBS certificate is required.
• Immediate availability is essential.
• Proven customer-facing experience.

Responsibilities

• Greeting and assisting customers throughout the application process.
• Supporting applicants with completing and checking forms.
• Collecting biometric data and required documentation.
• Following structured administrative and filing procedures.
• Using a computer-based system to guide workflow.
• Handling customer queries and complaints with diplomacy and confidence.

Skills

Customer-facing experience

Strong communication

Calm under pressure

Attention to detail

Proactive attitude

Job description

Love Success PLC in Bristol is seeking a personable and proactive Customer Service Representative for a temporary two-month assignment. The role runs Monday to Friday, 8:00 am to 4:30 pm, 37.5 hours per week, with a salary of £13.50 per hour plus holiday pay accrual.

Immediate availability is essential and a valid DBS certificate is required. You will support visa applications and renewals, delivering a smooth, professional visitor experience.