Temp Visa Services Clerk (DBS) – Customer Support

Love Success Recruitment; Manchester; On-site; GBP 17,000 - 22,000; Full time

Job summary

Love Success Recruitment is seeking a Temporary Customer Service Representative in Manchester to support visa application processing. You will greet customers, assist with forms, collect biometric data, and handle inquiries in a fast-paced, collaborative environment.

Contract is for 3 months, 37.5 hours per week on a rota basis, with a pay rate of £13.50 per hour plus holiday pay accrual. A valid DBS certificate and immediate availability are essential.

Qualifications

• Proven experience in a customer-facing role.
• The ability to stay calm and professional under pressure.
• Strong communication skills and a patient, supportive approach.
• Experience working in a fast-paced, collaborative environment.
• A valid DBS certificate (required) and immediate availability.

Responsibilities

• Greeting and assisting customers throughout the application process.
• Supporting applicants with completing and checking forms.
• Collecting biometric data and required documentation.
• Following structured administrative and filing procedures.
• Using a computer-based system to guide workflow.
• Handling customer queries and complaints with diplomacy and confidence.

Job description

Love Success Recruitment is seeking a Temporary Customer Service Representative in Manchester to support visa application processing. You will greet customers, assist with forms, collect biometric data, and handle inquiries in a fast-paced, collaborative environment.

Contract is for 3 months, 37.5 hours per week on a rota basis, with a pay rate of £13.50 per hour plus holiday pay accrual. A valid DBS certificate and immediate availability are essential.