Temporary Visa Services Support Specialist (Manchester)

JAM Recruitment Ltd; Manchester; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Holiday pay accrual

Job summary

Love Success is hiring a Temporary Customer Service Representative in Manchester to support visa applications and renewals. You will be the first point of contact, guiding applicants through forms and ensuring a smooth visit.

This 3-month assignment runs 37.5 hours weekly with a 8am-4pm or 10am-6pm rota and occasional Saturdays, and requires a valid DBS certificate. Shifts are on a rota basis, and you will handle biometric data, document checks, and enquiries with a proactive, professional

Qualifications

• Valid DBS certificate required.
• Immediate availability required.
• Experience in a customer-facing role preferred.
• Strong communication and attention to detail are essential.

Responsibilities

• Greet applicants and assist them through the application process.
• Help applicants complete and check forms.
• Collect biometric data and required documents.
• Follow structured administrative and filing procedures.
• Use computer systems to guide workflow.
• Handle queries and resolve complaints professionally.

Skills

Communication

Customer service

Attention to detail

Proactive attitude

Job description

Love Success is hiring a Temporary Customer Service Representative in Manchester to support visa applications and renewals. You will be the first point of contact, guiding applicants through forms and ensuring a smooth visit.

This 3-month assignment runs 37.5 hours weekly with a 8am-4pm or 10am-6pm rota and occasional Saturdays, and requires a valid DBS certificate. Shifts are on a rota basis, and you will handle biometric data, document checks, and enquiries with a proactive, professional