Visa Applications Support Advisor (Part-Time, Immediate Start)

Love Success Recruitment; Greater London; On-site; GBP 18,000 - 23,000; Part time

Job summary

Love Success Recruitment in London is seeking a personable Customer Service Representative to support visa applications and renewals. You will be the first point of contact for applicants, ensuring a smooth, professional experience throughout their visit.

The role involves greeting customers, helping complete forms, collecting biometric data and documents, and guiding applicants through a structured admin process.

Qualifications

• Proven experience in a customer-facing role.
• Ability to stay calm and professional under pressure.
• Can-do attitude and willingness to go the extra mile.
• Experience working in a fast-paced, collaborative environment.
• Strong communication skills and a patient, supportive approach.
• Valid DBS certificate is required as part of the screening process.

Responsibilities

• Greeting and assisting customers throughout the application process
• Assisting applicants with completing and checking forms
• Collecting biometric data and required documentation
• Following structured administrative and filing procedures
• Using a computer-based system to guide workflow
• Handling customer queries and complaints with diplomacy and confidence

Skills

Customer-facing

Communication skills

Calm under pressure

Teamwork

Education

DBS Certificate

Job description

Love Success Recruitment in London is seeking a personable Customer Service Representative to support visa applications and renewals. You will be the first point of contact for applicants, ensuring a smooth, professional experience throughout their visit.

The role involves greeting customers, helping complete forms, collecting biometric data and documents, and guiding applicants through a structured admin process.