Temp Visa Applications Advisor – Aberdeen Office

JAM Recruitment Ltd; Aberdeen City; On-site; GBP 26,000 - 27,000; Full time

Job summary

Love Success PLC is seeking a Temporary Customer Service Representative for an office-based assignment in Aberdeen. The role supports visa applications and renewals, serving as the first point of contact to ensure a smooth, professional experience for applicants.

You will handle inquiries, guide applicants through forms, and maintain accurate records. Ideal candidates bring proven customer-facing experience, calm professionalism under pressure, and a proactive, collaborative attitude.

Qualifications

• Proven experience in a customer-facing role.
• Calm and professional under pressure.
• Experience in a fast-paced, collaborative environment.
• Excellent communication and a patient approach.

Responsibilities

• Greeting and assisting customers throughout the application process.
• Support applicants with completing and checking forms.
• Collect biometric data and required documentation.
• Follow structured administrative and filing procedures.
• Use computer-based systems to guide workflow.
• Handle customer queries and complaints with diplomacy and confidence.

Skills

Customer-facing

Under pressure

Can-do attitude

Fast-paced

Communication skills

DBS certificate

Job description

Love Success PLC is seeking a Temporary Customer Service Representative for an office-based assignment in Aberdeen. The role supports visa applications and renewals, serving as the first point of contact to ensure a smooth, professional experience for applicants.

You will handle inquiries, guide applicants through forms, and maintain accurate records. Ideal candidates bring proven customer-facing experience, calm professionalism under pressure, and a proactive, collaborative attitude.