Visa Applications Support Advisor – Part-Time

JAM Recruitment Ltd; Greater London; On-site; GBP 17,000 - 24,000; Part time

Job summary

Vali in Wandsworth is seeking a personable Customer Service Advisor for a temporary part-time position. The role supports visa applications, greets applicants, assists with forms, and collects biometric information. DBS clearance and immediate availability are essential.

Shifts run Monday to Friday 7.30am–11.30am and Saturdays 8.45am–12.45pm, with an hourly rate up to £15.00 and holiday pay accrual. This is a client-facing role in a fast-paced administrative environment.

Qualifications

• Proven experience in a customer-facing role.
• Ability to stay calm and professional under pressure.
• Strong communication and customer care skills.
• A valid DBS certificate is required for screening.

Responsibilities

• Greeting and assisting applicants throughout the application process.
• Helping applicants complete and check forms accurately.
• Collecting biometric data and required documentation.
• Following structured administrative and filing procedures.
• Using a computer-based system to guide workflow.
• Handling queries and complaints with diplomacy and confidence.

Skills

Customer facing

Calm under pressure

Communication

DBS check

Job description

Vali in Wandsworth is seeking a personable Customer Service Advisor for a temporary part-time position. The role supports visa applications, greets applicants, assists with forms, and collects biometric information. DBS clearance and immediate availability are essential.

Shifts run Monday to Friday 7.30am–11.30am and Saturdays 8.45am–12.45pm, with an hourly rate up to £15.00 and holiday pay accrual. This is a client-facing role in a fast-paced administrative environment.