Visa Application Support Specialist - Temp, Edinburgh

JAM Recruitment Ltd; City of Edinburgh; On-site; GBP 15,000 - 21,000; Full time

Job summary

JAM Recruitment Ltd in Edinburgh is seeking a Temporary Customer Service Representative to support visa applications and renewals from an office-based location, with an immediate start for three months at up to £13.50 per hour. This office-based role in Edinburgh requires accuracy and courteous communication to guide applicants through the visa process.

You will greet clients, assist with form completion, collect and verify documents, and handle queries on a 37.5 hour weekly rota that includes

Qualifications

• Experience in a customer-facing role.
• Strong communication and organisational skills.
• DBS certificate required for screening.

Responsibilities

• Greet clients and guide them through visa application processes.
• Assist applicants with completing and checking forms.
• Verify documentation for accuracy and completeness.
• Handle inquiries and route issues with professionalism.

Skills

Customer service

Communication

Organisation

DBS certificate

Job description

JAM Recruitment Ltd in Edinburgh is seeking a Temporary Customer Service Representative to support visa applications and renewals from an office-based location, with an immediate start for three months at up to £13.50 per hour. This office-based role in Edinburgh requires accuracy and courteous communication to guide applicants through the visa process.

You will greet clients, assist with form completion, collect and verify documents, and handle queries on a 37.5 hour weekly rota that includes