Virtual Travel Coordinator

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading travel services company is seeking a Virtual Travel Coordinator to support clients throughout their travel journey. This role involves responding to inquiries, assisting with itinerary changes, and providing detailed information to ensure a smooth travel experience. The ideal candidate has strong communication skills and attention to detail, with a genuine interest in travel and customer service. Enjoy fully remote work with flexible scheduling and opportunities for growth in the travel industry.

Benefits

Fully remote work

Access to travel perks

Ongoing training

Qualifications

• Strong communication skills are required.
• Previous experience in customer service is a plus.
• Attention to detail and organization are critical.

Responsibilities

• Respond to inquiries through various communication channels.
• Assist clients with itinerary changes and travel-related questions.
• Confirm and follow up on travel details.

Skills

Strong written and verbal communication skills

Attention to detail

Customer service experience

Ability to learn digital tools

Job description

Virtual Travel Coordinator

As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.

At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and ongoing training.
• Supportive, collaborative team environment.
• Opportunities for long-term growth in the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organization.
• Comfort learning digital tools and travel systems.
• Genuine interest in travel and helping others.